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10-Minutes
Very patient and informative!
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30-Minutes
Recommendations were spot on!
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7-Minutes
Brilliant advice that saved me time
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27-Minutes
Great advice from start to finish!
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8-Minutes
Helpful, friendly and professional
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14-Minutes
Fantastic customer service and advice
Free callback consultation
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Our specialists call you at the time that suits you
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Tailored to your home
- Discuss your rooms, lifestyle, and style preferences
- Get personalised product recommendations from 300+ options
- Understand subfloor requirements
- Receive a full quote on materials, fitting & accessories
Your Perfect Floor Starts with One Call
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Frequently Asked Questions
Find answers to common questions below.
What can I discuss during my phone consultation?
Our flooring experts can help with product recommendations, room suitability, measurements, pricing, installation, and any questions you have before placing an order.
How long does a phone consultation take?
Most consultations take around 15–30 minutes, depending on your project and the questions you’d like to discuss.
Do I need to have my room measurements ready?
Yes. Please have your room measurements ready before your consultation so we can provide accurate product recommendations and estimates. If you haven’t measured your room yet, visit our How to Measure Your Room guide before booking your call.
Is the phone consultation free?
Yes. Our phone consultations are completely free and there’s no obligation to purchase.
Can you help me choose the right flooring?
Absolutely. Whether you’re considering laminate, LVT, engineered wood, solid wood, or carpet, we’ll recommend the best options based on your room, lifestyle, and budget.
Can I arrange installation during the consultation?
Yes. If you’re based in the West Midlands, we can discuss our professional fitting service and provide guidance on the next steps. If you’re outside the area, we can still help you choose the right flooring for supply only.
What happens after my consultation?
Following your consultation, we’ll recommend the most suitable flooring options based on your requirements. If requested, we’ll also provide a personalised quotation for the flooring discussed during your call, arrange for samples to be sent if needed, and guide you through the next steps for ordering and installation.
