Ways to pay

Pay Later, Your Way.

Spread the cost with Klarna

Get the flooring you love without the upfront cost – Klarna makes payments easy and flexible, so you can enjoy now and pay over time. T&Cs apply, over 18s, credit subject to status

T&Cs apply, over 18s, credit subject to status

Flooring Surgeons mascot asking what Klarna is

How Does Klarna Work?

Choose to pay now, in 30 days, or split the cost into 3 interest-free payments. Check out our FAQs to see how Klarna works with.

KLARNA FAQs
Flooring Surgeons mascot with Klarna tips

Before using Klarna

Before you decide to use Klarna as a payment method:

  • Plan your budget ahead of time to make managing your payments easier.
  • Set reminders for your payment due dates to avoid late fees and potential impacts on your credit.
  • Make sure your payment methods and personal information are up-to-date and accurate in Klarna’s system.

3 Ways To Use Klarna

  • Pay Now

    Pay straight away with a pre-authorised method of payment.

  • Pay in 3

    Split the cost into 3 interest-free payments, with each payment due every 30 days.

  • Pay in 30 Days

    Buy now and pay the balance within 30 day

Applying Klarna To Your Order

  • 1. Buy

    Select your desired flooring and proceed to checkout. On the payment page, choose Klarna as your payment method.

  • 2. Confirm

    You will need a quick, soft credit check to determine your eligibility. Once approved, choose from options like Pay in 30 Days or Pay in 3 instalments.

  • 3. Pay Later

    Buy now and pay the balance within 30 day

Klarna Frequently Asked Questions

How do I check my payment schedule with Klarna?

Klarna will email you the payment plan when we ship your order. If you don’t see it, check your spam folder.

Can I return my order if I have bought through Klarna?

To return Klarna purchases, follow our returns policy. We’ll approve your refund. See Klarna’s FAQs for more details.

Am I eligible for Klarna?

Klarna will carry out a soft credit check before you purchase your order. This could affect your eligibility to use their services. See Klarna’s FAQs for more details.

What happens if I miss a payment?

Klarna will retry missed payments. If unsuccessful, a fee applies. See Klarna’s website for more details.

What happens if I need to cancel my order?

You can cancel your order within 24 hours of purchase. After that, you will need to go through the returns process.

I have more questions about payment, who do I get in touch with?

If you have questions about payments, visit the Klarna website for more details or contact them directly.

Can I pay off the balance early?

You can make payments early at any point. Visit their website for more details.

How do I manage my Pay In 3 Payments?

You can manage your payments through the app. Visit their website for more details.

Do I need a good credit score to use Pay in 30 Days?

Klarna will perform a soft credit check for their buy now, pay later payment plans. Visit their website for more details.

What happens if I have an issue with my product?

For product issues, check out our Returns & Cancellations page for issues with products.

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214A Dudley Road, Halesowen B63 3NJ

Call us at : 0121 274 8575

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