
Ways to pay
Pay Later, Your Way.
Spread the cost with Klarna

Get the flooring you love without the upfront cost – Klarna makes payments easy and flexible, so you can enjoy now and pay over time. T&Cs apply, over 18s, credit subject to status
T&Cs apply, over 18s, credit subject to status

How Does Klarna Work?
Choose to pay now, in 30 days, or split the cost into 3 interest-free payments. Check out our FAQs to see how Klarna works with.
KLARNA FAQs

Before using Klarna
Before you decide to use Klarna as a payment method:
- Plan your budget ahead of time to make managing your payments easier.
- Set reminders for your payment due dates to avoid late fees and potential impacts on your credit.
- Make sure your payment methods and personal information are up-to-date and accurate in Klarna’s system.
3 Ways To Use Klarna
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Pay Now
Pay straight away with a pre-authorised method of payment.
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Pay in 3
Split the cost into 3 interest-free payments, with each payment due every 30 days.
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Pay in 30 Days
Buy now and pay the balance within 30 day
Applying Klarna To Your Order
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1. Buy
Select your desired flooring and proceed to checkout. On the payment page, choose Klarna as your payment method.
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2. Confirm
You will need a quick, soft credit check to determine your eligibility. Once approved, choose from options like Pay in 30 Days or Pay in 3 instalments.
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3. Pay Later
Buy now and pay the balance within 30 day

Klarna Frequently Asked Questions
How do I check my payment schedule with Klarna?
Klarna will email you the payment plan when we ship your order. If you don’t see it, check your spam folder.
Can I return my order if I have bought through Klarna?
To return Klarna purchases, follow our returns policy. We’ll approve your refund. See Klarna’s FAQs for more details.
Am I eligible for Klarna?
Klarna will carry out a soft credit check before you purchase your order. This could affect your eligibility to use their services. See Klarna’s FAQs for more details.
What happens if I miss a payment?
Klarna will retry missed payments. If unsuccessful, a fee applies. See Klarna’s website for more details.
What happens if I need to cancel my order?
You can cancel your order within 24 hours of purchase. After that, you will need to go through the returns process.
I have more questions about payment, who do I get in touch with?
If you have questions about payments, visit the Klarna website for more details or contact them directly.
Can I pay off the balance early?
You can make payments early at any point. Visit their website for more details.
How do I manage my Pay In 3 Payments?
You can manage your payments through the app. Visit their website for more details.
Do I need a good credit score to use Pay in 30 Days?
Klarna will perform a soft credit check for their buy now, pay later payment plans. Visit their website for more details.
What happens if I have an issue with my product?
For product issues, check out our Returns & Cancellations page for issues with products.
Visit us in Halesowen
214A Dudley Road, Halesowen B63 3NJ
Call us at : 0121 274 8575
Monday – Friday: 9AM – 6PM | Sat: 10AM – 4PM
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